Abolaji Adebayo 
The Director of Marketing, Airtel Nigeria, Ismail Adeshina, has said the telco introduced smart router with unlimited data plan to ease the hard economy for its customers. Speaking at a Media Roundtable organised by the company in Lagos recently, Adeshina said the Airtel Unlimited Data and Smart Router were two of the current data packages designed to add value to customer experience.
“We are proud to say that we are the first in the Nigerian telecom industry to bring about the Unlimited Data and the Airtel Smart Router. Due to the increased need for data by our customers, we have debuted the unlimited data bundle. We have also introduced the Airtel Smart Router which enables users to easily convert their traditional TV sets into smart TVs,” he said.
Also speaking, Director of Information Technology, Kemi Ariyo, said that the telco’ has devised strategy to ensure seamless customer experience. She stated: “At Airtel, we value our customers and one of the ways we ensure they enjoy seamless experience is through our use of Artificial Intelligence tools. These AI tools predict upcoming problems, detect and auto-correct issues.” She also informed that Airtel has launched the tier four NXtra data center which is scheduled to commence operations by 2027.
On his part, the Chief Technical Officer, Harmanpreet Singh Dhillon, highlighted the commitment of Airtel to improving its network technology and how the telco remains in the vanguard of satellite internet. “Airtel believes in the adoption of the latest technologies that align with sustainability standards, and going by this, we have adopted a hybrid solution that combines solar and lithium-ion batteries.
All you need is a satellite at a site, and you can connect to the rest of the world. We are unique in this aspect as we work with two links, where one serves as a backup to promote reliability and stability,” he stated. While delivering his introductory remarks, the Director of Corporate Communications and CSR, Femi Adeniran, stated that the roundtable serves as a platform for Airtel to keep its media partners informed about the company’s activities, recognizing their role as essential partners and supporters of the business.
